As we enter into the home stretch of this crazy project, we found ourselves picking up a restaurant from the middle of the list (#17 to be precise), Dave and Buster’s.
One thing you’ll notice as you make your way through a dining experience at Dave and Buster’s is that it’s essentially a theme restaurant, and the theme is “fun.” Their stock ticker is PLAY, for god’s sake! And it is fun, if this is the kind of thing you think is fun. (How’s that for logical reasoning?) Mssrs. Dave and Buster want you to forget your cares by coming up to the third level of Southdale Mall and entering into a perpetual twilight of blinking lights, finger food, and the chance of winning a fistful of (digital) tickets you can exchange for random crap you’ll give to your niece the next time you see her. It’s like a Chuck E. Cheese but for adults, and with slightly less chance of getting pink eye.
Somewhat related note: Out of the four remaining Casual Encounters, three of them are located at Southdale, a location that has seen the rise (Cheesecake Factory) and fall (California Pizza Kitchen) of many a casual dining restaurant. It was also the first enclosed shopping mall in America. Don’t say we never taught you anything.
In keeping with D&B’s focus on indulgence and fun, the menu featured a wide variety of fried, cheesy, meaty, carby options. There’s a sandwich filled with short ribs and mac and cheese. There’s something called the Caveman Combo, which is ribs and cheeseburger sliders served in a bucket. Seriously, a lot of this food sounds like a dare.
Jenna says: A common theme that’s come up as we’ve made our way through Casual Encounters is a strange desire that I often have to order salmon. Strange because fish doesn’t seem to be the bread and butter of these chain, casual dining establishments, except for Red Lobster, of course. It’s like I want to torture myself emotionally (which sounds like something I’d do, yes editor?). [Ed. note: Don’t bait us into commenting.] Will the salmon make me regret all my life choices? [Ed. note: We don’t think the salmon was the only thing standing in the way of that…(See, we got this)] Fortunately, D&B’s salmon was very, very good. Had a nice char, well-season, buttery and fresh. The sautéed spinach was a bit oily and the rice was rice, but overall very good.
John says: Well, this was an adventure for me. My wife and I are doing the Whole30 diet. [Ed. Note: What a chump.] What does that entail? No grains, no gluten, no dairy, no booze, and no added sugars. So it’s difficult when ordering out. After a good amount of searching, I ended up getting a plain steak. It came with loaded potatoes which I had to substitute with the seasonal veggies. The potatoes still came out and I was tempted. But I asked for the veggies nonetheless. But the veggies ended up being 6 pieces of broccoli. Lame.
Rachel says: Valiantly trying to break my streak of panic-ordering every damn place we go, I had it narrowed down to two choices. I was trying to decide between the steak salad and something called the Bang Bang Chicken with Spicy Thai Peanut Noodles. I told our server about my conundrum and he enthusiastically recommended the chicken thing. Was it chicken nuggets on top of pasta? Yes. Delicious? Also yes.
We kept things really tame this time around. Aaron might have had a beer, but he didn’t submit his review, so that fact is lost to the sands of time.
John says: Again because of the diet, options were limited. I had water. It was cold.
Rachel says: I had water because they carry Pepsi. Boo.
In keeping with the general trend of our encounters, we had great service. You’d expect any staff to be at least a bit cranky when their work environment is filled with neon and arcade sounds, not to mention suffering from the carpel tunnel that results from carrying buckets of appetizers around. But nope: it was fast, friendly service yet again. And plenty of it; We counted no fewer than three people behind the bar (on a random Wednesday), plus two people at the host stand, plus plenty of other servers. Impressive.
Jenna says: Kellis was fantastic. Good banter from the start. Made smart food recommendations (hello, salmon). Quite the salesman, too. He convinced Rachel and I to spend $10 extra on game cards, even though I knew full well that I’d spend not even half of it. Also encouraged my friends to order booze so I wouldn’t drink alone. [Ed. Note: Doing God’s, or maybe the Devil’s, work.]
John says: Our server was great overall. Only mixup was the veggie thing which wasn’t a big deal. He was attentive, friendly, and had suggestions about the games/food. He even shook all of our hands at the end. I’d say this was the second best server experience behind Earth at Rainforest Cafe.
Rachel says: Our server started out seeming kind of quiet and aloof. But after we got going on our orders, his personality blossomed and he was great. He helped me through my quasi-panic order, cracked some jokes, and was efficient in getting food and drink to us.
The ambience at Dave & Buster’s has something for all five senses. And that something is “overload.” Thankfully, the eating area is separate from the gaming area, so you don’t have to worry about making yourself heard over the World’s Biggest Pac-Man game. There isn’t really crap on the walls, because there really isn’t any open wall space. Not that you’d notice.
Jenna says: It smelled like a dusty closet that was trying to be covered up with a vanilla air freshener. There were lights bright enough to need warnings for those with epilepsy. I’ve never been big on video games or arcades. Not my jam.
John says: Lots of TVs playing tons of different sports. It had game 7 of the World Series, car racing, volleyball, basketball, college football, and Russian Roulette. One of those is fake. [Ed. note: Everyone knows that Russian Roulette is only on ESPN 8] The games were all over the map as well. There were skill games, racing games, shooting games, and so much more. I really enjoyed shooting hoops and skee-ball!
Rachel says: I love Skee-ball. I will throw down any place, any time. Based on that factor alone, this place is great. I will say that it was kind of loud and a bit too bright over by the dining area. Then, in the gaming area, the lights are turned down just low enough where it makes it hard for you to find your friends. All of that gives the place an overall feeling of disorientation. Maybe based on the same principles as casinos? No visible exit, no clocks, etc. But…skee-ball! And four-person air hockey was really fun.
It’s a restaurant inside an arcade. You’d think it would be simple to gauge its casualosity level, but our team had some issues in that respect.
Jenna says: Very casual. I was honestly expecting it to be a little classier. I had no basis for that expectation, but still.
John says: I’d say that of all the places we’ve been this is the most difficult one to judge. All the games make it seem casual but it’s also incredibly distracting and hard to hear. But it seemed pretty laid back overall which I liked.
Rachel says: It’s an arcade, in a mall, and they have more than one menu item served in a bucket. The presence of cloth napkins brings it down a tad, but not much.
Jenna says: No cheesecake, which I found surprising considering they had a bananas foster on the menu. Chocolate cake was good in the moment, but in retrospect I’m second guessing it.
John says: I couldn’t have dessert because of the diet. So N/A.
Rachel says: For some reason, the crew put the onus of ordering dessert (whether to order, what to order) on me. [Ed. note: You rose to the challenge of ordering dessert? What a surprise…] Even though there was no cheesecake available, I took one for the team and bought the table a piece of chocolate layer cake. It was pretty good, as chocolate layer cakes tend to be, but nothing special. I kind of wanted to order their brookie (that is, brownie+cookie) sundae tower, but that would have somehow been trying too hard and not trying hard enough.
Jenna says: One casual encounter closer to Cheesecake Factory.
John says: Playing four way air hockey. It had three discs! It was really hard. I was the first to go out.
Rachel says: The games! Air hockey was super fun, and I didn’t go out first! Also, skee-ball. I’ll play skee-ball until my wrist falls off.
Least favorite part:
Jenna says: One casual encounter closer to being hit by a car.
John says: Not being able to order what I wanted. But that’s more my problem, I guess. [Ed. Note: Yeah, don’t drag D&B’s into this.]
Rachel says: Getting conned into buying the Eat and Play combo, which gave me more game credits than I ever could have used in the time I had. Maybe I’ll come back and use the rest up while we’re waiting for a table at Cheesecake Factory.